Shipping Information
When will my order ship?
We will get your oder together and have it shipped with in 2 to 3 business days of it when the order was placed :)
How long does shipping take?
About 5 to 7 business days after processing. It seems like a lot but we want to give our shipping carrier more time to get you your order. We will not ship on Sundays or on major holidays.
Return Information
What is your Return Policy?
Return/Refund Policy for items falling under Novel Necessities
Unopened, unused items sold by The Romance Self in new condition may be returned for a full refund within 15 days of the item being received. Items that are opened or damaged, or do not have a receipt may be denied a refund or exchange. Your item needs to have the receipt or proof of purchase in order to complete a return.
Return/Refund Policy for Books
Books sold by The Romance Self in new condition may be returned for a full refund within 15 days of the item being received. We will not accept Book returns if customer did not enjoy it.
To start the return/refund process, please contact our team at sales@theromanceshelf.com and provide your name, email and order number. If item was damaged during the shipping process, or arrived broken, we may ask for pictures.
Shipping for returns will be the responsibility of the customer unless it was an error on our part or product was damaged or broken during delivery. We are human and sometimes we make mistakes.
Stickers, bookmarks, and Kindle inserts are final sale and are nonrefundable.
If there are any questions, please contact our team at sales@theromanceshelf.com
When will I receive my refund
Once returns are accepted, refunds will be issued within 3 to 5 business days.
Stickers, bookmarks, and Kindle inserts are final sale and are nonrefundable.
ADDITONAL INFO
I'm an author and would love to work together, how do I go about it?
We absolute love working with authors, both traditionally and independently published!
If you'd like to see your books on our shelves, you can fill out our Author Submission form.
If you are looking to do a collaboration, you can fill out our Author Collaboration form!
We look forward to working with you!
I'm a reader and would like to submit a book for you to carry.
We are always looking for new titles and authors to have on our shelves. You can submit your favorite romance books for consideration with thisform!
You don't have a book I want in stock, how do I go about getting it?
Because of limited space, our inventory is small but if we don't have a book you are looking for, check out Bookshop.org! They are able to provide the titles that we can't and you are still able to support our bookstore and many more!