Cancellation policy

Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases. 

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. You can cancel a paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you won't be able to cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds. 

You are able to cancel your pre-order by going to your "Preorder Confirmation Email". There you should have the option to cancel your order. If you have any issues or questions, please email us at hello@theromanaceshelf.com

All pre-orders have a date as to when they will ship out.